Traffic light status

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This article looks at the Awin traffic light system and explains what the different statuses means and why they might change.

The Awin traffic light system, also known as the payment status or payment level, determines how we pay your partners. This status is crucial for partners when deciding whether to join your affiliate program and promote your business, as it indicates how quickly they can expect payment for the sales they generate.

What do the traffic light categories mean

The system is divided into three categories:

  • Green: You are within your credit limit and approved commissions are paid in full on the next payment run.

  • Amber: You are outside your payment terms or credit limit. Approved commissions are paid to the partner only after Awin receives payment for the corresponding invoices.

  • Red: This indicates excessive and long-term unpaid debt. Approved commissions are paid to the partner only when all overdue invoices are settled with Awin.

Note

Awin Access and self-service clients will remain on amber payment status, as these accounts do not have a credit limit. This can’t be changed or adjusted.

How to check your account status

You can view your payment status in the Account > Overview section on the Awin platform, in the left-hand column.

Why might the account status change

Your payment status may change due to several reasons, including:

  • Exceeding your credit limit.

  • Not paying invoices on time.

  • Exceeding prepayment and account top-up balance.

  • Failed Direct Debit payments.