This article covers how you can end a partnership with a partner from your Awin program.
How to end a partnership
You can access your partnerships by going to Partnerships in the main navigation on the left. From there, you have two ways to find the partner you want to remove:
Search by name: Use the search bar available in the Partnerships overview tab to find a specific partner quickly.
Browse your active partners: Navigate to the All partnerships > Your partnerships tab, which lists all partners currently active in your program.
Once you’ve found the partner you want to remove:
Click on the partner’s row to open their profile.
Select End partnership.
A pop-up will appear for you to select a reason for ending the partnership and write a short message to the partner. It’s best practice to give the partner a clear reason to avoid any confusion or misunderstanding.
Choose whether the partnership should end in 7 days (standard notice period) or with immediate effect.
Confirm by clicking End partnership.
Notice period for ending partnerships
The notice period will be stated in your Program terms and conditions in the Program settings. As a standard, you’ll have to give your notice at least 7 days before ending the partnership.
You can, however, end a partnership with immediate effect if you’ve found the partner to be breaking your program terms. If this has happened, please contact us and provide as much background information as possible on why you want to end this partnership. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the contact form. We’ll be able to take action on your behalf if the terms have been broken.
Bulk-removing partnerships
It’s not possible to remove partners in bulk via the platform, so please contact us. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the contact form.
What happens after you end a partnership
All tracking and linking to your site will stop working after you remove the partner. Any pending transactions will remain and still need to be approved or declined by you.
FAQ
Can Awin end a partnership on my behalf?
Yes, Awin has the right to end partnerships if we suspect the partner is in breach of the advertiser’s program terms, (cl. 14.4.2(b)) of our Publisher Terms.
Can I re-add a partner after ending the partnership?
Yes. You can re-invite a partner at any time. They’ll need to re-apply to your program and you’ll need to approve them again.
Will the partner be notified?
Yes, the partner will receive a notification once the partnership has ended.
What happens to pending commission payments?
Any commission payments already tracked before the partnership ended will still be processed according to your program’s terms.