--- title: "Validating transactions" slug: "validating-transactions" tags: ["Awin Classic"] updated: 2026-03-31T15:08:56Z published: 2026-03-31T15:08:56Z canonical: "help.awin.com/validating-transactions" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.awin.com/llms.txt > Use this file to discover all available pages before exploring further. # Validating transactions ## Overview This article explains how to review and validate (approve or decline) your transactions. Validating transactions on time helps protect your budget, ensures partners are paid correctly, and keeps your program running smoothly. ## How validating works 1. **Tracking:** When a customer completes a purchase through a partner link, the sale is tracked in Awin and appears as a pending transaction 2. **Validation period:** Each program has its own validation period. This is the time in which you must review and confirm whether each transaction is valid. If a transaction isn’t reviewed before the period ends, it will be automatically approved in line with the program’s auto validation period. You should use this period to check whether: 1. The order was cancelled or returned. 2. The payment was successful. 3. The transaction meets your program’s terms and conditions. 3. **Validation:** When reviewing each transaction, you can: - Approve it: The commission is confirmed and payable to the partner. - Decline it: The commission is cancelled and will not be paid. 4. **Payout:** Approved transaction are added to the partner’s next payment cycle. ## Why validations matter - Partners have a clear visibility on when they will be paid, which helps build trust. - You only pay commission on genuine, completed transactions. - It keeps the network fair, transparent, and accurate for everyone. ## Validating pending transactions To review your pending transactions, go to **Commission > Validate > Validate Pending Transactions**. By default, you’ll see all pending transactions. You can manually work through the list, or filter the view using: - **Search in:** Filter using specific columns. Choose a column from the drop down and type your search: - Order Reference, Click Reference and Voucher Code - use letters and numbers in the search. - Transaction ID, Commission and Sale Amount - use only numbers in the search. - **Publishers:** Filter by publisher name or ID. - **From** and **To:** Set a date range to view transactions from specific day, week, or month. To clear chosen filters, select **Reset filters**. ### Approving or declining Use the checkboxes in the table: - Tick the **Approve** (green) column checkbox to approve. - Tick the **Decline** (red) column to decline. > [!WARNING] > Important > > You must select a decline reason before declining the transaction. ### Decline reasons You can decline a transaction for several reasons, including: - The order was cancelled or fully returned. - The commission should have been awarded to a differing marketing source. - You can prevent this by implementing [de-duplication](/advertisers/docs/de-duplication). - A violation of your program terms such as: - Illegitimate PPC activity. - Unauthorized voucher code use. - The order cannot be fulfilled. - The sale is fraudulent. > [!WARNING] > Important > > Make sure your program terms clearly outline what partners can and cannot do. ### Batch validating pending transactions You can validate multiple transactions at once using **Batch Process Commission**option. This can be done manually or automated. #### Creating an approved or declined file 1. Go to **Commission > Validate > Batch Process Commission**, then select **Manual Upload**. 2. Download the **Accepted** or **Declined** template. 3. Complete the columns: 1. Order Reference 2. Transaction Date 3. Status - For decline transactions, enter *Declined*. In the **Status Note** column enter one of the decline reasons listed in the template. - For approved transactions, enter *Accepted*. #### To correctly format your file - Save your file as a .csv. - You can keep the column headings. - If you remove column headings, untick **Contains column headings** when uploading. #### Uploading your file 1. Go to **Commission > Validate > Batch Process Commission**. 2. Select **Manual Upload**. 3. Under **File Settings**: - **Contains column headings** and **Remove duplicates** options should be checked. - **Leave amended commissions as pending** should be unchecked. 4. Add your email address if you’d like to receive an upload notification. You can review your upload results in the **Batch Process History** section. > [!NOTE] > Exporting pending transactions > > To retrieve accurate details for each pending transaction you want to batch upload, go to the [Upload Order References](http://ui.awin.com/go/advertiser?r=/awin/merchant/{id}/batch-commission/order-details) page (linked within **Commission > Validate > Batch Process Commission**) and upload a list of the order numbers. --- ### FAQ #### Can I validate multiple transactions at once? Yes. You can approve or decline multiple transactions using checkboxes or the batch upload process. #### I accidently approved a transaction. Can I reverse it? - **Awin Access:**Approved transactions cannot be reversed. We recommend taking diligence when approving transactions manually and keeping an eye on your auto-validation period. The support team may reverse transactions in exceptional cases. - **Accelerate and Advanced:**The support team can help reverse transactions. - To speed this up, provide an Excel file including the order reference, transaction date, and validation date. - **All plans:**Transactions and the associated commission already paid to partners cannot be reversed. You can get in touch with our support team by filling out the [contact form](https://app.awin.com/{locale}/awin/advertiser/{advertiserId}/support). #### Can I receive an email notification when a transaction occurs? No. We recommend checking your **Transactions report** regularly. #### Can Shopify help validate my transactions? Yes. Shopify’s auto-validation feature syncs validation between Shopify and Awin. To access this feature, ensure you’re using the latest version of the Awin Shopify plugin. Learn more about the Shopify auto-validation feature with our [guide](/advertisers/docs/shopify-auto-validation). #### Can WooCommerce help validate my transactions? Yes. WooCommerce’s auto-validation feature syncs validation between WooCommerce and Awin. To access this feature, ensure you’re using the latest version of the Awin WooCommerce plugin. Learn more about the WooCommerce auto-validation feature with our [guide](/developers/docs/wordpress-woocommerce#tracking-features). #### Can I use an API to validate transactions? Yes. The [Transaction Validation API](/advertisers/docs/awins-apis-overview) allows you to approve, amend or decline transactions in bulk without manually uploading a file. This feature is only available on the Awin Accelerate and Advanced platform plans.