---
title: "Add and remove users"
slug: "add-and-remove-users"
tags: ["Awin Classic", "New Awin"]
updated: 2026-08-10T15:58:05Z
published: 2026-08-10T15:58:05Z
canonical: "help.awin.com/add-and-remove-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.awin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add and remove users

> [!CAUTION]
> Platform availability
> 
> This article refers to functionality currently available only on Awin Classic.

This article explains how to add new users to your Awin account, remove existing ones, and manage their permissions. Managing your users ensures the right people have access to the right parts of your program.

## How to add a new user

1. In the platform, navigate to **Account > Users > Invite user**.
2. Enter the user’s email address.
3. Select the appropriate **permission level** for the user.
4. Select the preferred language of the platform.
5. Click **Invite**. The user will receive an email with instructions to set up their account.

> [!NOTE]
> Note
> 
> Only account owners can update the account owner. Contact support if the account owner is no longer able to reassign program ownership.

## How to remove a user or edit user’s permissions

1. In the platform, navigate to **Account > Users > Account Permissions**.
2. Find the user whose permissions you want to update or remove.
3. Click on **Edit permissions**.
4. Select the new permission level or click on the **X** icon to remove the user.
5. Click **Save**.

> [!WARNING]
> Important
> 
> If you want to add or remove a marketing agency or a consultant from your program, please contact us. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the [contact form](http://app.awin.com/{locale}/awin/advertiser/{advertiserId}/support).