Access and manage your invoices

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Note

Only users with Owner or Admin permissions can access invoice history, keeping your financial data secure.

Where to find your invoices

You can view and download all your billing documents by going to Billing > Invoice history in the new Awin.

From this page, you’ll have access to downloadable PDFs of:

  • Invoices

  • Prepayment requests

  • Credit notes

  • Refunds

Key features of the Invoice history page

Downloadable PDFs: Instantly download invoices and other billing documents - no need to wait for email attachments.

Note

You must have two-step verification (2SV) enabled to download billing documents. This helps protect your financial data.

Search by document number: Paste a document number into the search bar to locate a specific billing document quickly - particularly useful when your history spans multiple pages.

Smart filtering: Use filters to narrow your results by:

  • Date range

  • Payment status (e.g., fully paid or unpaid)

  • Amount range

  • Document type

Customisable columns: Choose which columns to display and reorder them to suit how you work. Column preferences apply to your session only and don’t affect other users. Settings may reset when you next log in.

Export your data: Download your billing history as a file for your records. Exports always include the full dataset, regardless of any filters or column settings applied on screen.

Email notifications: Invoices are also emailed to the contact listed in your original application or contract.

Note

Changes made to company or contact details in the Awin platform don’t automatically update your invoice recipient.

Updating your invoice details

If you need to change your invoice contact or update company details, please contact us. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the contact form.