---
title: "Access and manage your invoices"
slug: "access-and-manage-your-invoices"
tags: ["New Awin"]
updated: 2026-11-10T14:53:06Z
published: 2026-11-10T14:53:06Z
canonical: "help.awin.com/access-and-manage-your-invoices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.awin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access and manage your invoices

> [!NOTE]
> Note
> 
> Only users with Owner or Admin permissions can access invoice history, keeping your financial data secure.

## Where to find your invoices

You can view and download all your billing documents by going to **Billing > Invoice history** in the new Awin.

From this page, you’ll have access to downloadable PDFs of:

- Invoices
- Prepayment requests
- Credit notes
- Refunds

## Key features of the Invoice history page

**Downloadable PDFs:** Instantly download invoices and other billing documents - no need to wait for email attachments.

> [!NOTE]
> Note
> 
> You must have two-step verification (2SV) enabled to download billing documents. This helps protect your financial data.

**Search by document number:** Paste a document number into the search bar to locate a specific billing document quickly - particularly useful when your history spans multiple pages.

**Smart filtering:** Use filters to narrow your results by:

- Date range
- Payment status (e.g., fully paid or unpaid)
- Amount range
- Document type

**Customizable columns:** Choose which columns to display and reorder them to suit how you work. Column preferences apply to your session only and don’t affect other users. Settings may reset when you next log in.

**Export your data:** Download your billing history as a file for your records. Exports always include the full dataset, regardless of any filters or column settings applied on screen.

**Email notifications:** Invoices are also emailed to the contact listed in your original application or contract.

> [!NOTE]
> Note
> 
> Changes made to company or contact details in the Awin platform don’t automatically update your invoice recipient.

## Updating your invoice details

You can request changes to key invoice details at any time. Some updates are quick administrative changes, while others require a formal amendment to your contract. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the [contact form](http://app.awin.com/{locale}/awin/advertiser/{advertiserId}/support).

The table below outlines the most common types of requests, what’s involved, and how long each takes.

| What is changing | Documentation needed | Timeframe |
| --- | --- | --- |
| **Invoice email recipient** - Update the email address or contact name that receives your invoices. | None. | Processed as soon as possible. |
| **Company address** - Update your registered business address. | - Address-only change within the same country (no name change): none. If a formal amendment is needed: your new address, effective date, and email address for contract signature. - If relocating to a different country: your new address, updated VAT number, effective date, and email address for contract signature. | - Address-only change within the same country: processed as soon as possible. - If a formal amendment is required: more than 5 working days. |
| **Company name or VAT number** - Update your registered company name or VAT number. | Official company documentation (such as a trade registry excerpt), new company name, company number, address, VAT number, effective date, and email address for contract signature. Not all documents will apply to every request. | More than 5 working days. |

---

## Related

- [Two-step verification](/two-step-verification.md)
- [User permission types](/user-permission-types.md)
- [Manage users](/manage-users.md)