Note
Only users with Owner or Admin permissions can access invoice history, keeping your financial data secure.
Where to find your invoices
You can view and download all your billing documents by going to Billing > Invoice history in the new Awin.
From this page, you’ll have access to downloadable PDFs of:
Invoices
Prepayment requests
Credit notes
Refunds
Key features of the Invoice history page
Downloadable PDFs: Instantly download invoices and other billing documents - no need to wait for email attachments.
Note
You must have two-step verification (2SV) enabled to download billing documents. This helps protect your financial data.
Search by document number: Paste a document number into the search bar to locate a specific billing document quickly - particularly useful when your history spans multiple pages.
Smart filtering: Use filters to narrow your results by:
Date range
Payment status (e.g., fully paid or unpaid)
Amount range
Document type
Customizable columns: Choose which columns to display and reorder them to suit how you work. Column preferences apply to your session only and don’t affect other users. Settings may reset when you next log in.
Export your data: Download your billing history as a file for your records. Exports always include the full dataset, regardless of any filters or column settings applied on screen.
Email notifications: Invoices are also emailed to the contact listed in your original application or contract.
Note
Changes made to company or contact details in the Awin platform don’t automatically update your invoice recipient.
Updating your invoice details
You can request changes to key invoice details at any time. Some updates are quick administrative changes, while others require a formal amendment to your contract. If you have a dedicated Awin contact, please reach out to them. If not, you can get in touch with our support team by filling out the contact form.
The table below outlines the most common types of requests, what’s involved, and how long each takes.
What is changing | Documentation needed | Timeframe |
|---|---|---|
Invoice email recipient - Update the email address or contact name that receives your invoices. | None. | Processed as soon as possible. |
Company address - Update your registered business address. |
|
|
Company name or VAT number - Update your registered company name or VAT number. | Official company documentation (such as a trade registry excerpt), new company name, company number, address, VAT number, effective date, and email address for contract signature. Not all documents will apply to every request. | More than 5 working days. |